Terms & Conditions
Scale Shift · Effective Date: June 27, 2026
1. Services
Scale Shift provides Facebook Ads management and Virtual Assistant (VA) services to businesses. All deliverables, timelines, and scope are defined in the individual service agreement signed prior to engagement.
2. Payment
All fees are due as outlined in your service agreement. Late payments beyond 7 days may result in service suspension. No refunds are issued for work already delivered or campaigns already launched.
3. Client Responsibilities
You agree to provide accurate business information, timely access to ad accounts, and feedback within agreed timelines. Delays caused by the client do not extend our delivery obligations.
4. Ad Spend
Ad spend is separate from our service fee and is the sole responsibility of the client. Scale Shift is not liable for ad performance fluctuations caused by platform policy changes, audience shifts, or budget constraints set by the client.
5. Results Disclaimer
We apply proven strategies, but cannot guarantee specific revenue outcomes or ROAS targets. Marketing results depend on multiple factors outside our control.
6. Confidentiality
Both parties agree to keep all shared business information, strategies, and data strictly confidential and not disclose to any third party.
7. Intellectual Property
All ad creatives, copy, and strategies produced by Scale Shift remain our property until full payment is received, at which point ownership transfers to the client.
8. Termination
Either party may terminate with 14 days written notice. Outstanding balances remain due upon termination. No partial refunds are issued for mid-cycle cancellations.
9. Liability
Scale Shift is not liable for losses resulting from ad account bans, Meta platform outages, or third party actions beyond our control. Maximum liability is limited to the fees paid in the last 30 days.
10. Governing Law
These terms are governed by applicable commercial law in the jurisdiction of the client engagement.