Privacy Policy

Scale Shift · Effective Date: June 27, 2026

1. 1. Information We Collect

   We collect information you provide directly including your name, business name, email address, phone number, payment details, and access credentials to ad accounts or business tools shared with us for service delivery.

2. 2. How We Use Your Information

   Your information is used solely to deliver our services, communicate with you, process payments, and improve our operations. We do not use your data for any unrelated purpose.

3. 3. Ad Account & Business Data

   Any access granted to your Meta Business Manager, ad accounts, or VA tools is used exclusively to perform the agreed services. We do not store, sell, or share this access with any third party.

4. 4. Third Party Tools

   We use tools such as Meta Ads Manager and project management platforms to deliver our services. These platforms have their own privacy policies which govern their data handling.

5. 5. Data Sharing

   We do not sell, rent, or trade your personal or business data to any third party. Data is only shared with team members directly involved in your project, under strict confidentiality.

6. 6. Data Retention

   We retain your data for as long as your engagement with us is active, and up to 90 days after termination, after which it is securely deleted upon request.

7. 7. Your Rights

   You have the right to request access to your data, request corrections, or request deletion at any time by contacting us directly.

8. 8. Security

   We take reasonable measures to protect your data including restricted access controls and secure communication channels. However, no system is completely immune to breach.

9. 9. Communication

   By engaging our services, you consent to receiving service related communication via email or WhatsApp. You may opt out of non essential communication at any time.

10. 10. Changes to This Policy

    We may update this policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

11. 11. Contact

    For any privacy related concerns, contact us at: Scale Shift info@thescaleshift.com +19299239892